5 Comments
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Arthur Smith's avatar

good article. nothing surprising to me, but should be informative for a lot of organizations.

potential here for you as a consultant.

Suny Choudhary's avatar

That means a lot to me.

Mike Schlottman's avatar

We saw this accountability in the Air Canada case! They were held liable for the bereavement policy made up by their chatbot. Who is next?

Suny Choudhary's avatar

Exactly. That case really highlighted the liability paradox.

Melvin's avatar

I was thinking of the same incident too